Smooth Sailing: Nonprofit Operations Best Practices

Amelia is a project manager focused on conceptualizing efficient operations and fundraising solutions for nonprofit organizations. Throughout her career, she has executed a multitude of projects that led to successful community engagement for different groups. She has planned events, designed educational event programming, managed donor portfolios, led creative marketing campaigns, engaged volunteers, and analyzed data to help achieve philanthropic goals. At the end of the day, she finds joy in helping others recognize the true impact of their generosity.

Jenn has created technology solutions in the public and nonprofit sector for over 25 years. She is the founder of Deep Why design, a firm that helps nonprofits who use - or want to use - Salesforce for far more than fundraising.

Jenn's areas of expertise are in the design and management of information systems. She works extensively in designing methods for reducing manual data entry within and between organizations as well as establishing patterns for trusted and trustworthy data.

Jenn holds an MBA in Nonprofit Management from the Heller School, Brandeis and a Bachelor of Science from the University of Alabama.

Justin works with nonprofits to create tangible, sustainable change in a world with limited technology and resources. His expertise spans fundraising & marketing operations; organizational development and design; CRM strategy and Salesforce; business process analysis and workflow engineering; data governance and analytics enablement; workshop design and facilitation; and leadership development coaching. He has held leadership and strategy roles at the ACLU and The Pew Charitable Trusts, focused on providing organizations with the tools to promote human-centric, data-informed decision making across fundraising, grantmaking, and digital engagement. Before founding Skeleton Key in 2022, he served as Vice President of Consulting for nonprofit Organizational Development firm Cause Craft Consulting. He holds a Master’s degree in Nonprofit Leadership from the University of Pennsylvania which has given him a unique ability to pair organizational strategy with thoughtful, holistic technology change.

Sarah Olivieri is the change you’ve been searching for. The breath of fresh air that will reinvigorate your organization and reignite your spark of joy for the impact you can have. A globally-renowned speaker and #1 international bestselling author, she has two decades of nonprofit leadership experience and she’s poured her insight, expertise and vast knowledge into creating The Impact Method™️ - a powerful framework that helps nonprofits and for-profits alike simplify their operations, improve their capacity, build aligned teams, and make a bigger impact without getting overwhelmed or burning out.

Sarah holds a BA from the University of Chicago with a focus on globalization and its effect on marginalized cultures, and a master's degree in Humanistic and Multicultural Education from SUNY New Paltz. When she isn't helping nonprofit leaders or on "mom duty", you can find her out sailing on the Hudson River.